About Us:
Toys 'N' Tuck is wholly owned and operated by Toys 'N' Tuck Limited. Toys 'N' Tuck are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales@toysntuck.co.uk.

Our Contact details:

Toys 'N' Tuck
1 Queens Road
Southend
Essex SS1 1LT
England
Phone: 01702 343464
Email: sales@toysntuck.co.uk

Making A Purchase:
Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept all major credit cards for payment. and Paypal


Shipping And Handling:
Below are the terms for each of our shipping options. Selecting an incorrect shipping amount will significantly delay the processing of your order. All shipping charges are fixed, it does not change no matter if you order 1 or 100 items.

Royal Mail Tracked 48 Hours (£2.50): 
This option is available to all mainland UK addresses and will be sent via Royal Mail Tracked 48 and should take between 2 and 3 working days for delivery. 

Royal Mail Tracked 24 Hours (£4.00): 
This option is available to all mainland UK addresses and will be sent via Royal Mail Tracked 24 and should take between 1 and 2 working days for delivery. 

UK Mainland Courier (£7.00): 
This option is available for all mainland uk addresses and will be sent via DPD Courier. Our courier delivery can take up to 48 hours (2 working days) to deliver. Please note that your telephone number will be given to DPD to aid a timely delivery.

To help ensure a reliable service we request signatures on all orders above the value of £30.

Tracking details will be provided for all shipping options.


Tax Charges:
For orders made from the UK or the European Union, VAT is included in the prices shown.

Credit Card Security:
Our credit card security is handled by the Royal Bank of Scotland World Pay system and uses the latest in internet security to keep your details safe, so safe that they will not even pass them on to us!

Guarantee:
We guarantee that the item supplied will be as described. Packaging and colouring may in some circumstances vary to that pictured due to manufacturers changing products.

Reaching Us:
If you need to reach us, please email us on sales@toysntuck.co.uk, alternatively, you can call on 01702 343464, International +441702343464 or write to us at 1 Queens Road, Southend, Essex SS1 1LT England.

Privacy Policy
NETQUOTEVAR:Toys 'N' Fun do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. If you encounter any problems with our privacy policy please contact our Data Controller, Alan Dadswell, email alan@toysntuck.co.uk

Returns Policy:
We have a 7 day no quibble returns policy on all goods , as long as they are returned in the condition received, however you will be liable for the postage costs.In the case of faulty goods we will refund or replace these goods and reimburse you for any postage costs incurred in returning the goods. All goods should reach you in the described condition.

 

GDPR:

  • Toys N Tuck Limited is committed to the protection of your privacy.

  • We will not sell or rent your information to third parties under any circumstances.

  • We will not share your information with third parties for marketing purposes.

  • You have the right to ask for a copy of the information Ahead4 Limited hold about you.

  • This Privacy Policy explains when we collect your personal information, why we require it, how we utilise it, how we keep it secure and the conditions of which we may disclose it to a third party authority.

  • We may change, update or amend this Privacy Policy from time to time with or without notification so please check this page occasionally to ensure that you’re happy with any changes. You acknowledge that by using our website or services, you are agreeing to be bound by this Privacy Policy.

  • Should you have any questions regarding this Privacy Policy and/or our data handling methods we request you send us an email to sales@toysntuck.co.uk or by writing to 1 Queens Road, Southend, SS11LT. You may also contact us via telephone 01702 343464

    We collect information from you when using our website and it’s intended functions when you contact us about products and services

    The personal information that is potentially collected could be your name, address, email address, IP address, telephone number, and information regarding what pages are accessed and when optionally we may collect your company name is specified.

    By entering into a contract to do business, your payment information is held by our third-party payment processors, who specialise in the secure online capture and processing of credit/debit card and Direct Debit transactions, as explained below. We do not collect, store, handle or observe payment information, credentials or a transaction.

    We may use your information in the following ways:

    • To carry out agreed services and/or tie information to your account
    • To notify you of completed services or general communication
    • To notify you of changes to our services;
    • To send you communications which you have requested and that may be of interest
    • To notify you of activities, promotions of our products and services
    • To process a job application.

    We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfill our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us. 

    We will not contact individuals for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us on sales@toysntuck.co.uk

    You have the right to ask for a copy of the information Toys n Tuck Limited hold about you.